This course shares actionable tips based on the Six Sigma methodology that you can use to improve your business processes, increase performance, and bolster employee morale.

Most organizations have a reactive approach to improving services, products, and performance.

Without a proactive approach, businesses fail to identify and pursue all opportunities to grow while keeping customers happy.

Enter Six Sigma, a lifeline for businesses struggling to keep up in a customer-centric culture.

Six Sigma leverages data to provide organizations with a disciplined and structured methodology to improve performance, effectiveness, and efficiency.

Six Sigma Foundations is a course by Dr. Richard Chua, a management consultant, professor, and certified Six Sigma trainer.

The Six Sigma methodology revolves around 'Define', 'Measure', 'Analyze', 'Improve', and 'Control', or 'DMAIC'.

Once you master the methodology, you will be able to identify what matters most to your customers, improve your products and services according to your findings, and use the data to ensure operational excellence and high customer satisfaction rates.