Book Hack
The Cold Start ProblemBy Andrew Chen

In a Nutshell

Andrew Chen draws upon his own business experience at Uber as well as case studies of other Silicon Valley startups to explain the strategies employed when growing user networks.

Favorite Quote

The central inputs into a networked product's growth equation will improve on their own, as a function of the network as opposed to the features of the product.

Andrew Chen

Introduction

Why do some software companies experience rapid user growth while others never get off the ground?

What are the fundamental principles that made the likes of Airbnb, LinkedIn, and Reddit into household names?

As the head of Uber's 'Rider Growth' teams between 2018 and 2021, Andrew Chen is well-placed to discuss building user networks.

In The Cold Start Problem, Chen discusses how you can build healthy networks that maximize both quantity and quality of connections, allowing users to extract value from others as well as create it.

Here are the 3 key insights from this Hack

  1. 1.
    Prioritize user quality over quantity
  2. 2.
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  3. 3.
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