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Improving Your Conflict CompetenceBy Craig Runde

In a Nutshell

Workplace dynamics expert Craig Runde outlines how to turn anger-fuelled conflict into peaceful resolutions that benefit everybody.

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Learning more about what triggers emotions can help you prevent from getting caught off guard. Developing techniques to allow yourself to regulate those strong emotions can help you regain composure when they arise.

Craig Runde

Introduction

Most people are afraid of conflict. Today, it’s become common practice for us to sweep things under the rug instead of facing up to any issues that bother us. Whether it’s at work or in your personal life, learning how to calmly and maturely handle conflict is a skill that will help you out endlessly.

This course teaches how to ask yourself the questions that matter in order to develop your self-awareness and communication abilities, helping you become brave enough to step up to the plate when needed.

Here are the 3 key insights from this Hack

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    It's vital to listen before you speak
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