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Emotional Intelligence at Work Summary

Coventry University

Emotional Intelligence at Work

by Coventry University

Emotional Intelligence at Work

Coventry University

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This course from Coventry University details the models of emotional intelligence and explains its importance in a work environment.

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Emotional Intelligence at Work

by Coventry University

Emotional Intelligence at Work

Coventry University

Overview

On paper, being logical and rational should make a person great at their job. But without the right emotional approach, you may find that they are difficult to work with. Emotional intelligence is our understanding of our emotional selves. How well you understand your emotions can directly contribute to your success or failure in the workplace.

Dr. Andre Soares is an assistant professor in business and occupational psychology at Coventry University. Soares' research centers around the concept that informal relationships can have a great influence on how people think and behave.

Emotional Intelligence at Work will explore how emotional intelligence can help us better understand ourselves and others. You will learn how emotional intelligence can result in better conflict resolution and relationship building.

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Favorite Quote

"If we suppress our emotions or avoid situations where they might arise, we feel we might be able to reduce the worry and anxiety that these emotions engender."

Paul Flaxman and Frank W. Bond, psychologists

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Emotional Intelligence at Work

Coventry University

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