This course from Coventry University explores emotional intelligence, the various models for understanding it, and its importance in a work environment.

On paper, being logical and rational should make you great at your job. But without the right emotional approach, you could become difficult to work with.

Emotional intelligence is our understanding of our emotional selves. How well you understand your emotions can directly contribute to your success or failure in the workplace.

Dr. Andre Soares is an assistant professor in business and occupational psychology at Coventry University.

Soares' research centers around the concept that informal relationships can have a great influence on how people think and behave.

Emotional Intelligence at Work explores how emotional intelligence can help us better understand ourselves and others.

You will learn how emotional intelligence can result in better conflict resolution and relationship building.