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Skills for Inclusive Conversations Summary

Mary-Frances Winters

Skills for Inclusive Conversations

by Mary-Frances Winters

Skills for Inclusive Conversations

Mary-Frances Winters

Clock Icon5 min
Insight Icon3 key insights
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This course helps you boost your conversational skills and learn to handle polarizing workplace discussions through Mary-Frances Winters' bold and insightful framework.

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Skills for Inclusive Conversations

by Mary-Frances Winters

Skills for Inclusive Conversations

Mary-Frances Winters

Overview

To enhance productivity and employee engagement, organizations often encourage employees to bring their whole selves to work, yet this opens up the workplace to the potentially divisive topics of race, politics, and religion. To navigate difficult issues effectively while preserving or improving the bottom line, strong communication skills and a company culture of inclusivity are required.

Mary-Frances Winters is an established thought leader in the field of global diversity and inclusion. As the founder of the 36-year old diversity consulting firm The Winters Group Inc., book author of several bestsellers, and recipient of the 2016 Winds of Change award, Winters is an expert at driving organizational change to foster inclusivity.

In her book We Can't Talk about That at Work! Winters dispelled the popular notion of shying away from controversial topics and offered strategies to tackle these issues head on. This course expounds further on the key concepts of self-awareness, shared meaning, and reciprocal empathy to create an inclusive workplace where open dialogue is encouraged.

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Favorite Quote

"Practicing curiosity is key. When we are engaging in these topics, we must always be reflective and challenge our reactions."

Mary-Frances Winters

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Skills for Inclusive Conversations

Mary-Frances Winters

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