book hack

The Leader's Guide to Unconscious Bias

Pamela Fuller, Mark Murphy, Anne Chow

5 mins

3 key insights

Visual, audio & text

In The Leader's Guide to Unconscious Bias, experts from FranklinCovey explain the origins of bias and provide practical advice on reframing bias to impact organizational success.


The Leader's Guide to Unconscious Bias

The Leader's Guide to Unconscious Bias

by Pamela Fuller


Everyone has biases. Having them doesn't necessarily mean you are ill-intentioned or bigoted. But leaving bias unchecked can lead to adverse outcomes in your relationships and at work.

FranklinCovey is a global company dedicated to facilitating lasting change in human behavior within the scope of leadership, execution, productivity, trust, sales performance, customer loyalty, and education. FranklinCovey's clients include 90% of the Fortune 100, 75% of the Fortune 500, and many government entities and educational institutions.

Pamela Fuller is FranklinCovey's chief thought leader on inclusion and bias, while Mark Murphy is a FranklinCovey senior consultant. Anne Chow is CEO of AT&T Business. In The Leader's Guide to Unconscious Bias, Fuller, Murphy, and Chow create a roadmap for leaders to reframe bias, cultivate a workplace culture that helps people thrive, and show that inclusion is critical to organizational success.

Favorite quote

You do not have the right to be a leader of people if you do not summon the courage to discuss the undiscussables … We're born cowardly, and it's with practice and mistakes that you become more adept at leading difficult conversations.

- Scott Miller, FranklinCovey associate

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