course hack

The Importance of Interpersonal Skills

The Open University

5 mins

3 key insights

Visual, audio & text

This course from Open University delves into the psychology of communication and how we can use interpersonal skills to better our lives and work relationships.

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The Importance of Interpersonal Skills

The Importance of Interpersonal Skills

by The Open University

Overview

To understand and be understood is one of the deepest human desires. However, getting our thoughts into another person's head is impossible. Clear communication is crucial to healthy interactions in business and life.

The Importance of Interpersonal Skills is an online course from The Open University, covering the psychology of interpersonal communication and the social and team roles that we must fulfill to be productive communicators. This course is primarily based on the insights of social psychologists John G. Watkins and R. Meredith Belbin, showing how we misunderstand each other and what can be done to minimize this.

Favorite quote

The basis of good communication seems very simple, it is speaking or writing clearly such that any message you … intend to send to someone else … is exactly the one which they receive.

- The Open University

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