Book HackThe Bicycle Book By Steven J. Anderson
In a Nutshell
In this fond, funny memoir-cum-business-guide, Steven J. Anderson tells tales of his 12-year-old self intertwined with tutorials from his Dad to provide readers with the essentials of superb client service.
Favorite Quote
Where People Mean Everything, the way my father lived it and taught it to me, and I to you, is much more than a system of thinking, communicating and behaving to succeed in business. The words also express a way of living and loving Dad exemplified.
Steven J. Anderson
Introduction
In The Bicycle Book, Steven J. Anderson provides hardcore practical how-tos for superb client service, guaranteed to get measurable results, wrapped up in a fond retrospective of his idyllic boyhood under the tutelage of his model, if quirky, top executive Dad.
Steven J. Anderson is an author, entrepreneur, speaker, and strategist known for data-driven systems of communication to create positive, service-focused organizations.
For this book, Anderson collaborated with internationally known artist and illustrator Peter Arkle, who created dozens of drawings.
This Hack pulls out three essential insights from the book's 12-part system for winning with service.
Here are the 3 key insights from this Hack
- 1.Build on a foundational, unbreakable service promise
- 2.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc volutpat, leo ut.
- 3.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc volutpat, leo ut.
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