Bestselling author Nicholas Carr explores how the tech world's pursuit of frictionless communication has affected how we interact and relate to one another.

From the printing press to the internet, inventions that allow us to communicate more effectively have historically been welcomed with optimism.

Both inventors and consumers believed an ideal, frictionless form of communication would eventually eradicate misunderstanding.

But as we have become more engulfed in the digital world, it seems that there is such a thing as too much communication.

Nicholas Carr is a journalist and Pulitzer Prize-winning author who writes about the effects of technology on human society and culture.

In his 2025 book, Superbloom, Carr analyzes how human interaction has changed due to advances in technology and what frictionless communication has meant for our capacity to understand each other.