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COURSE HACK

Learning Salesforce

Christine Volden

Learning Salesforce

by Christine Volden

Learning Salesforce

Christine Volden

5 min
3 key insights
Visual, audio & text

This course discusses all the major features of the customer relationship management tool called Salesforce to help you to keep track of your customers' information, including updates on contact details, accounts, and new leads.

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Learning Salesforce

by Christine Volden

Learning Salesforce

Christine Volden

Overview

If you are a salesperson, you just have too much on your plate: customer data management, record tracking, background research, sales news updates, and more. In order to keep up with everything, you need a standard customer relationship management tool like Salesforce.

Few are better equipped to describe how Salesforce works than Christine Pereira, who has been using the tool for about fifteen years in a range of Fortune 500 companies. Pereira is also proficient in Salesforce's new product called SalesforceIQ, geared towards smaller businesses.

This course leads you through all things Salesforce, from getting yourself familiarized with its homepage to managing accounts, contracts, and leads for your business.

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"60% of all customers say 'no' four times before they say 'yes.'"

Christine Pereira

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Learning Salesforce

Christine Volden

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