Course Hack
How to Design and Deliver Training ProgramsBy Jeff Toister

In a Nutshell

Jeff Toister delivers a practical, engaging course on how to coach, encourage, and lift up your employees.

Favorite Quote

As trainers, we're here to encourage participants to transfer new knowledge, skills, and abilities back to the job, but it's really up to them. Participants need to take responsibility for their own learning.

Jeff Toister

Introduction

When you incorporate training programs into your work, you show that you value your employees and are invested in their growth.

Jeff Toister is an author, trainer, and expert in customer service and experience.

With years of implementing training programs for world-leading companies, Toister has made it his mission to improve workplace culture.

In this course, Toister shares his tricks for developing training plans and creating an efficient and enjoyable training program for both trainers and employees.

Here are the 3 key insights from this Hack

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    Training programs should be built out of necessity rather than obligation
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