This course, offered by University of California through Coursera, highlights the best techniques to write, edit, revise, and proofread business documents effectively.

Business writing can be tricky when you struggle to separate a natural tone from a casual tone, or when you can't assert a point without sounding aggressive.

Before she started her career in business training, Sue Robins got a Bachelor's in Zoology from the University of Maryland and a Master's in Education from Mount St. Mary's College.

With 25 years of experience in business communication, leadership, and negotiation training, Robins knows the importance of words when it comes to running a company.

In High-Impact Business Writing, she teaches you the best techniques you can use to write a diverse range of business documents like meeting agendas, letters, and business reports efficiently.