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Course Hack
Empathy and Emotional Intelligence at WorkBy Dacher Keltner, Emiliana Simon-Thomas, The University of California, Berkeley

In a Nutshell

In this edX course, scientists at the University of California, Berkeley explain the psychological and neurobiological research behind emotional intelligence, highlighting how empathy can improve your work life.

Favorite Quote

Being more empathetic and emotionally intelligent at work helps us do better work, helps us work better in teams, helps us lead others in the most constructive ways, and helps businesses be successful.

Emiliana Simon-Thomas

Introduction

How can a better understanding of emotions foster more empathy between coworkers?

Dacher Keltner teaches psychology at the University of California. Berkeley, where he also serves as the faculty director of the Greater Good Science Center.

Neuroscientist Emiliana Simon-Thomas works as the center's science director. Her research focuses on compassion and empathy.

In the Empathy and Emotional Intelligence at Work course from edX and UC Berkeley, Simon-Thomas and Keltner examine emotions in the professional sphere.

Using data from their research, the experts discuss how business leaders can improve their emotional intelligence and leverage empathy to help their teams succeed.

Here are the 3 key insights from this Hack

  1. 1.
    We cannot control our emotions, but they often control us
  2. 2.
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  3. 3.
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