Effective listening is a skill that can be developed by choosing the type of listening appropriate for the situation. Great listeners avoid common listening barriers and practice empathy.

Listening is a crucial skill in all areas of work and life. So how can you become a better listener?

Brenda Bailey-Hughes and Tatiana Kolovou are business communication faculty at the Kelley School of Business, as well as Top 20 authors on the LinkedIn Learning platform where their Effective Listening course has reached thousands of business professionals.

In this Hack, you'll learn how to choose the right KIND of listening, how to manage common listening challenges, and how to listen with more empathy.