Course Hack
Communication TipsBy Brenda Bailey-Hughes, Tatiana Kolovou

In a Nutshell

This course will help you improve all aspects of your communication - empathy, rapport, constructive criticism, preparing for interviews, and much more.

Favorite Quote

The most important step is to ask your colleagues what kind of working environment and meeting settings help them work best, and share your own needs as well.

Brenda Bailey Hughes and Tatiana Kolovou

Introduction

Whether you are a computer scientist, sales representative, or project manager, you'll need to learn how to communicate effectively.

But as communication is an extremely complex phenomenon, there are many ways for the communication process to deteriorate and lose its basic purpose - understanding others.

Brenda Bailey-Huges and Tatiana Kolovou are both senior lecturers at the Kelley School of Business at Indiana University and co-founders of Team Performance, a training and consulting company that helped numerous Fortune 500 companies and their executives.

The pair specializes in human resources organizational development consulting, cross-cultural communication, resilience building, and change communication.

This course will help you learn about different ways people communicate, work on your weaknesses, and simply become a better communicator.

Here are the 3 key insights from this Hack

1.
Being assertive is the opposite of both passivity and aggression
2.
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3.
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