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Course Hack
Communication in the 21st Century WorkplaceBy University of California, Irvine, Patricia Bravo, MBA

In a Nutshell

Communication in the 21st Century Workplace shows how you can embrace effective communication in the workplace and find the right balance between networking and expertise.

Favorite Quote

Connections are not about us, rather they're about others.

John Maxwell, author

Introduction

Have you ever felt that expressing yourself at work was impossible, that the instructions of your higher-ups sounded vague, or that your best ideas were systematically overlooked?

Communication and organizational development expert Patricia Bravo argues that the failure of effective communication can hurt your chances of making your mark in your company.

Through her firm, Bravo For You, Bravo assists businesses in increasing employee engagement.

An instructor at the University of California, Irvine, Bravo shares her vast experience of working in Human Resource departments of companies top-tier like Starbucks, Oracle JD Edwards, and FileNet, a company acquired by IBM.

In this course, Bravo and her colleagues help you identify and deal with the expectations of the most common audiences in your workplace, namely your subordinates, peers, manager, and executives.

Here are the 3 key insights from this Hack

  1. 1.
    Identifying the different forms of communication that you encounter can help you assess your weak spots
  2. 2.
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  3. 3.
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