Join Uptime to get the key ideas from

BOOK HACK

Be Our Guest

Walt Disney Company

Be Our Guest

by Walt Disney Company

Be Our Guest

Walt Disney Company

5 min
3 key insights
Visual, audio & text

Be Our Guest shows you how to take better care of your customers by outlining the philosophy and systems through which Disney takes care of theirs.

Get the app now

Be Our Guest

by Walt Disney Company

Be Our Guest

Walt Disney Company

Overview

You have to hand it to Disney, they are one of the most long-last successful companies in the world. If you asked any child what their dream vacation would be, they'd likely say going to Disneyland or Disney World. But how has a company that's been around for almost a century stayed so relevant, especially with how fast our world changes?

The answer is that they know what they're doing when it comes to customer service. They take care in selecting the right staff and designing everything they offer around their guests. In Be Our Guest: Perfecting the Art of Customer Service the Disney Institute and Theodore Kinney will teach you how to can replicate their efforts to better care for your customers.

Download the Uptime app to

Read or listen, with different modes
Adjust audio speed in the app
Bookmark to save titles for later
Share your favourite Hacks
Download

Download Uptime to get the key insights and actions from Be Our Guest

Get the app now

Favorite Quote

"I don't want you guys sitting behind desks. I want you out in the park watching what people are doing and finding out how you can make the place more enjoyable for them."

Walt Disney

View the full hack with Uptime

google play store badge

Be Our Guest

Walt Disney Company

If you buy this book we may receive a small commission for this purchase.

Buy this book on Amazon
© 2021 Uptime App LtdWe will receive a small commission from all purchases on Amazon